Privacy Policy

At Prestige Property, we are dedicated to protecting the privacy of our website visitors and system users. This policy outlines how we collect, use, and safeguard your personal information.

Information We May Collect

When you sign up for our services or complete a form on our website, we may gather the following details:

  • Full name
  • Contact details, including email address
  • Demographic data such as postcode, preferences, and interests
  • Information relevant to surveys, promotions, or offers

All payments are processed in New Zealand Dollars (NZD).
You are also welcome to browse our site anonymously if you prefer.

How We Use Your Information

The information we collect is used to understand your needs and enhance our services. Specifically, we may use it for:

  • Internal record management
  • Improving our offerings and customer experience
  • Sending occasional promotional emails or updates to your provided email address
  • Contacting you for market research purposes
  • Customising our website and systems based on your feedback

Communication may be carried out via email, phone, postal mail, or fax.

Data Security

We take data security seriously. Your personal information is stored on secure servers protected by passwords and firewalls. We’ve implemented appropriate physical, digital, and managerial measures to prevent unauthorised access or disclosure.

Online Bookings

We use Hostaway to manage bookings and store personal data securely. iBex may collect information such as your name, contact details, home address, and reservation history. For more on how your data is handled, please refer to Hostaway's privacy policy.

Cookies

Our website uses cookies to enhance user experience.

Cookies are small files containing a unique identifier (a combination of letters and numbers) sent by a web server to your browser. This identifier is stored by the browser and returned to the server with each subsequent request.

Cookies can be:

  • Persistent cookies – remain stored until they expire or are manually deleted
  • Session cookies – are automatically deleted when your browser is closed

Sharing of Information

We do not sell, trade, or disclose your personal information to outside parties, except trusted third parties who help operate our business or support our services. These partners are contractually bound to keep your data confidential.

We may disclose your information when required by law or to protect our rights, property, or the safety of others.

Your Consent

By using our website and associated systems, you consent to this privacy policy.

Policy Updates

This privacy policy may be updated periodically. Please check back to stay informed of any changes.

Last updated: 23 July 2025

New Zealand Privacy Act

We fully comply with the New Zealand Privacy Act, which governs the collection, use, and storage of personal data.
You can learn more about your rights under the Act here.

Contact Us

If you have any questions or concerns about this policy or how your data is handled, please get in touch with us.